1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us. This includes restaurant name, contact details, billing information, and transaction data processed through Dineiz.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our platform, including cloud hosting providers and payment processors.

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit using TLS and at rest using AES-256. We conduct regular security audits and maintain backups.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years as required by Pakistani tax law (FBR regulations).

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. To exercise these rights, contact us at privacy@dineiz.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@dineiz.com or via WhatsApp at +92 314 1986044.